Customer Relationship Management

Unlock Your Potential With Features That Set Us Apart

Reach your guests through their preferred communication channels including SMS, in-app push notifications, email, or geofenced marketing.

Tailor your campaign audience with custom filters, ensuring messages reach only those guests who meet specific criteria.

Save and reuse high-performing audience filters to efficiently repeat successful campaigns without redoing the setup.

Enhance campaign attribution and forecasting with offers that are delivered exclusively to the email addresses of engaged guests.

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Access True Return on Investment With Our Solutions

Platform Efficiency

Customer Relationships

ROI Tracking

Campaign Management

Platform Efficiency

Streamline your marketing efforts using a single platform where you can access all data and tools, allowing you to launch personalised, dynamic campaigns in minutes.

Instead of just blasting guests with communications screaming about the Smash Club program, we leveraged the Paytronix platform to tailor communications to what guests enjoy. This resulted in a 16% uplift in visits and a 20% lift in spend.

Lexi Ryan

Loyalty Manager, Smashburger

Customer Relationships

Utilise detailed data insights to understand your customers’ history, activities, and preferences, enabling you to deliver highly relevant messages across various channels.

Lexi Ryan

Loyalty Manager, Smashburger

ROI Tracking

Adjust and optimise your marketing strategies in real-time with comprehensive performance analysis, ensuring your campaigns achieve their intended impact.

Lexi Ryan

Loyalty Manager, Smashburger

Campaign Management

Implement targeted marketing strategies with controlled campaign groups to accurately measure and improve your marketing spend’s ROI.

Lexi Ryan

Loyalty Manager, Smashburger

Check Out Our Other Solutions

Marketing Campaigns

Loyalty Programs

Gift Card Integration

Frequently Asked Questions

NFS Hospitality’s CRM tools reach guests through their preferred channels, use dynamic filters for targeted campaigns, and track real-time ROI. This streamlines marketing efforts, helps understand customer preferences, and delivers personalised messages, improving engagement and driving revenue growth.

Tailored loyalty programmes create custom incentives, offer personalised promotions, and engage guests across multiple touchpoints. Utilising data insights to measure KPIs and uncover opportunities drives repeat visits, higher spending, and enhanced customer experiences, ensuring sustained revenue growth.

Comprehensive gift card programmes integrate seamlessly with your ePOS, offer customisable physical cards, and manage retail support. This attracts new customers, increases revenue, and enhances brand loyalty with flexible pricing and dedicated support, ensuring a consistent and engaging customer experience.

Advanced marketing campaign tools automate processes, create personalised campaigns quickly, and analyse performance in real-time. Engaging guests across multiple channels, fine-tuning strategies with AI-driven segmentation, and tracking results effectively drive customer engagement and increase sales.

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